FAQ

Frequently asked questions about Pierce.

Yes. Pierce is free to use, and core features will always stay free. Optional extras may be added later, but they’ll be clearly marked.
This is usually permissions. Make sure Pierce has the right permissions. Also ping the bot to make sure you're using the right prefix.
Check the Docs for setup + commands. If you’re still stuck, join the support server and we’ll help you out.
Invite Pierce, make sure it can read and send messages, then follow the quick-start in the Docs or run /pierce. After that you can start running commands immediately.
Recommended: Administrator, to make sure everything works as intended.
Pierce only stores what it needs to function (like server settings/config). We don’t sell your data. You can link your privacy policy here for details.
Use the support server. Include steps to reproduce, screenshots, and the command you ran so we can fix it faster.
This can happen if your server is blacklisted. To whitelist your server again, join the support server and open a ticket.
The biggest support is using Pierce and sharing it. Feedback helps a ton too. Also make sure to vote for Pierce on top.gg